Plumbing problem in Kensington? Build a clearer enquiry.
Tell us where the problem is, what is happening and how urgent it feels. A short guided message helps you send the useful details from the start.
What's happening?
Each card opens a dedicated problem page. You do not need to know the plumbing term — choose the closest visible symptom.
Water coming through the ceiling
A ceiling stain, drip or water appearing below another room.
View problemToilet will not flush
A flush, button, handle or cistern problem that is not mainly a blockage.
View problemToilet keeps running
A cistern that continues filling or water running into the pan.
View problemShower going hot and cold
A shower temperature change with pressure, flow or fitting symptoms.
View problemChoose a plumbing service.
Each card opens a dedicated service page. If the service name is unclear, start with the problem you can see.
Emergency Plumbing
For urgent situations where water is spreading, a fitting has failed or a toilet cannot be used.
View serviceLeak Repair
For visible leaks, dripping fittings and water appearing where it should not.
View serviceBlocked Toilet
For slow, blocked, overflowing or repeatedly troublesome toilets.
View serviceToilet Repair
For flush, cistern, filling and running-water faults that are not primarily blockages.
View serviceTap Repair
For dripping, stiff, noisy or leaking kitchen and bathroom basin taps.
View serviceBathroom Plumbing
Plumbing enquiries involving showers, basins, baths and bathroom fittings.
View serviceShower Repair
For shower pressure, leaks, drainage and temperature-related plumbing.
View serviceRadiator & Heating
For radiator leaks, visible valves, pipework and uneven heating symptoms.
View serviceYou do not need to know the technical name.
Start with the room, the fixture and what you can see. A photo can help when it is safe to take one.
Build a guided enquiry
Areas we cover.
Kensington/W8 is the primary local focus. Choose a nearby confirmed area to see its useful service and symptom routes first.
Recently reviewed plumbing guides.
Short, practical pages for understanding a symptom and deciding what details to send next.
Plumbing glossary
Straightforward explanations of common plumbing terms, with links to the existing routes where they are most useful.
Toilet symptomsBlocked toilet or broken flush
A clear way to separate rising water and drainage symptoms from flush and cistern faults.
Sending an enquiryWhat details to send for a plumbing enquiry
The room, fixture, visible change and photo details that can make a plumbing enquiry easier to understand.
Ceiling leaksWhat to do if water is coming through your ceiling
Safety-first steps, useful photos and the clearest details to send when water is appearing through a ceiling.
Useful next steps, without the guesswork.
Cost guidance research is in progress; no public price guide is published yet.