Toilet will not flush?
First check whether the flush action is failing or the water is rising because the toilet is blocked. That distinction sends the enquiry to the right starting point.
Which flush symptom matches?
Button or handle does nothing
The control is loose, stiff or no longer moves the flush mechanism.
Weak or incomplete flush
The cistern empties but the flush is weaker than usual.
Cistern will not fill
The toilet may flush once but does not refill or is slow to refill.
Water rises or waste stays
This points more towards a blocked toilet route than a flush mechanism fault.
Flush fault or blocked toilet?
Toilet repair
Use this route when the handle, button, cistern, fill or flush mechanism is the main issue and water is not primarily rising from a blockage.
Toilet repair serviceBlocked toilet
Use this route when the bowl rises, overflows or drains slowly because waste or water is not clearing.
Blocked toilet serviceSafe, simple checks
Do not keep flushing if the water level is rising.
Do not force a stuck handle or button.
Describe what the cistern does after the flush action, rather than guessing the part.
Details that make the fault clearer
Photo if safe
Show the cistern, button or handle and any visible water around the toilet.
Room and location
Include the room and your Kensington or W8 location.
What happens next
Say whether the bowl clears, rises, stays full or the cistern continues to fill.
Use the service page that matches the cause
Describe what happens when you flush.
Tell us what the control does, what the water level does and whether anything is clearing.
Send the details and the enquiry can be routed to a plumbing professional covering a confirmed area.
