Water pressure or low flow
Compare one weak fitting with a wider supply concern. Do not assume the cause; say which fixtures are affected and when it started.
Read guidanceStart with the symptom
What is happening?
You do not need to know the plumbing term. Start with the closest visible problem, then use the guidance below if no dedicated page is an exact match.
Choose a route
Start with the problem you can see
These four cards lead to dedicated symptom pages. Other symptoms use clear guidance routes or the guided enquiry builder.
Water coming through the ceilingA ceiling stain, drip or water appearing below another room.View problemToilet will not flushA flush, handle, button or cistern symptom that is not mainly a blockage.View problemToilet keeps runningA cistern that continues filling or water running into the pan.View problemShower going hot and coldA shower temperature change with pressure, flow or fitting symptoms.View problem
Other symptoms
Use a short guidance route, or build an enquiry.
This site cannot diagnose a supply cause from a webpage. The distinctions below help you send clearer details and choose an existing route where one fits.
Tap issue
A single kitchen or basin tap that drips, leaks, feels stiff or has weak flow belongs with Tap Repair.
View servicePipework leak
Use the Leak Repair pipework guide for an exposed joint, valve, flexi connection or visible fitting leak.
Read guidanceBasin or sink issue
Visible water at a basin, trap, tap connection or nearby pipework belongs with the bathroom fixture guide.
Read guidanceNot sure what to call it?
You do not need to diagnose the fault. Describe what you can see and build an enquiry.
Build enquiryNot sure where to start?
Describe what you can see.
You can send a clear enquiry with the area, the problem and a photo if useful. The enquiry can then be routed to a plumbing professional covering a confirmed area.