Emergency plumbing problem in Kensington?
When water is spreading, a fitting has failed or a toilet cannot be used, start by making the situation safe and send the clearest details you can.
What makes this urgent?
Water is spreading
A leak is reaching flooring, ceilings, sockets or other rooms.
A fitting has failed
A pipe, valve, tank or connection is releasing water unexpectedly.
The toilet cannot be used
The bowl is rising, overflowing or will not clear after a flush.
Immediate safe actions
If it is safe, stop using the affected tap, toilet, shower or appliance.
Keep people away from wet floors and move belongings away from the water.
If water is near electrics, avoid contact and seek appropriate urgent help.
Take a quick photo from a safe position, then send the details on WhatsApp.
What can an urgent enquiry cover?
- Water coming through a ceiling
- A burst or visibly damaged pipe
- A radiator or valve leaking onto flooring
- An overflowing toilet that will not settle
- A failed tap or connection that cannot be isolated
- Sudden water loss affecting part of a property
What to send on WhatsApp?
A photo if safe
Show the fitting, affected area and where the water is travelling.
Your location
Say Kensington or your W8 postcode area and identify the room.
What changed
Explain when it started, what is still happening and any action already taken.
Keep the location specific.
A clear area and postcode context helps an enquiry start with the right information. This site is focused on Kensington, London.
Related services
Send the urgent details while they are clear.
Describe what is happening, where it is happening and what you have done to make it safe.
Send the details and the enquiry can be routed to a plumbing professional covering a confirmed area.